COVID RESOURCES 

The NDIS Contact Centre is the best option for contacting us. Call the Contact Centre on 1800 800 110, Monday to Friday 8am to 8pm (local time). Select option 5 for plan enquiries related to COVID-19.

  • Department of Health website

  • Your national department of health website, for state or territory-specific information.

  • If you require translation or interpreting services, we recommend you use:
    – National Relay Service on 1300 555 727 if you have speech or hearing impairment
    – Translating and Interpreting Services for language services.

  • The National Quality and Safeguards Commission (NQSC) is providing regular Provider Alerts about coronavirus (COVID-19).

  • NDIS Contact Centre 1800 800 110.

Disability Information Helpline

The Disability Information Helpline is for people with disability, their families, and carers who need help because of coronavirus (COVID-19).

You can contact the Helpline in the following ways:

  • Phone (free call): 1800 643 787

  • If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677.

  • The Helpline is available Monday to Friday 8 am to 8 pm (AEST). It’s not available on national public holidays. Find out more on the Department of Social Services website.